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Traveler's Guide to Cuba: 15 Tips and Essential Information

Updated: Nov 29, 2023




Cuba, with its vibrant culture, stunning beaches, and rich history, is an enticing destination for both Canadian and American travelers, but before you embark on your Cuban adventure, there are a few things you should know.


This traveler's guide to Cuba provides 15 essential information and tips to help you make the most of your journey there.


1. What is Cuban Known For?

Cuba is famous for:

  • 9 UNESCO Heritage sites of Outstanding Universal Appeal

  • World renouned Cuban Cigars

  • Mouth-watering cocktails - think Cuba Libre, The Mojihto or Daiquiris

  • Stunning Coastline with white sandy beaches

  • Cuban rythymns and dance


2. Travel Authorization and Visa Requirements

For Americans: Americans cannot travel to Cuba for tourism reasons.

If you are American you must provide a specific reason from the list detailed previously in our blog post here.


Note that the rules can change, so check the U.S. Department of State website for the latest information.


For Canadians: Canadian tourists can visit Cuba for leisure purposes. There are no specific restrictions for Canadian travelers.


3. Health,Travel Insurance and Money.

Travel Insurance is mandatory for your trip to Cuba.


While there is no specific required amount it must include Emergency Medical coverage and Medical Evacuation and Repatriation coverage; and last for the entire duration of your trip.


You will need to bring your passport, credit cards and cash. Cash is King. as we noted in this blog post.


It is best to check with your bank regarding the credit cards, as few US issued cards are accepted.


4. Internet Access

The Cuban Internet is run by a state-owned company called Empresa de Telecomunicaciones de Cuba (ETECSA).

TECSA is the sole provider of Internet, WiFi, and telephone services in Cuba.


Access to the internet can be limited in Cuba, with public Wi-Fi not as readily available as in many other countries, and it can be quite slow so have that expectation in mind.

You can purchase Wi-Fi cards for access in specific areas. The Nauta card is recommended and can be used at Public Wifi hotspots, airports, hotels and resports and desktop computers at ETECSA offices ( 'Salas de Navegacion).

Nauta cards can be bought at any of Cuba's ETECSA Offices. You will need your passport to purchase the card.


5. Electricity and Adapters

Cuba uses 110V electricity, similar to the United States and Canada. Ensure you have the necessary adapters if your devices require them.


6. Language

The official language in Cuba is Spanish.

While many Cubans working in the tourist industry may speak some English, knowing basic Spanish phrases can be highly beneficial.


7. Safety

Cuba is generally considered safe for tourists. It boasts the lowest crime in South America and the Carribean,

However, it's advisable to take basic safety precautions as you would in any country such as keeping valuables and money out of sight

It is not recommended to travel alone at night.


8. Transportation Options

The most common form of transport are the buses, known as guaguas, or omnibuses providing extensive coverage both in the city and for long-distant travelling.

There are two bus networks, and it is the Viazul that as a tourist you will need to take. The Viazul service connects all the mainland capitals and is thought to be one of the quickest, most reliable ways to travel around Cuba.

*TravelTip *Bring your own toilet paper for the journey. The buses have air conditioning, occasionally useable toilets and some have TV sets, there is notably a lack of toilet paper.


Booking tickets can be complicated so it is best to ask a the official tourist information centre,'Infotur'; or a travel agent; and pre-booking in advance is advised as seats often get fully booked.

Note that there is limited or non-existant information at the bus stops.


Alternatively you can find a taxi at most of the bus stations, as cars are of limited supply in Cuba. It can be quite hard to distinguish a taxi operator as often there are no distinguishable features; however most who own a car will offer a ride. The fare should be negotiated beforehand as there will not be a meter.


Although trains are slow and subject to long delays and cancellations if you are patient they are a great way of seeing the scenery. A passport is required before buying your ticket and tickets will need to be purchased at least one hour before travel.

Most of Cuba's major cities are served by the main line.


A fun travel option is to ride in a classic American car 'Cienfuegos'.


9. Accommodation Choices

Cuba offers various accommodation options, including hotels, casas particulares (private homestays), and resorts.

Casas particulares provide a more authentic and affordable experience and can be identified by a mandatory sticker with a blue anchor on the front door.


10. Cultural Sensitivity

Cuba has a unique cultural and political history.

Be respectful of local customs and avoid discussing sensitive political topics, specifically do not speak against the Cuban government, or take photos of military or police officers as you may get arrested for spying.


11. Medical Precautions

Ensure your routine vaccinations are up to date. Consider vaccines for diseases like Hepatitis A and typhoid. While Cuba has good healthcare, taking precautions is essential.


12. Local Cuisine

Delve into traditional Cuban dishes like rice and beans, ropa vieja, and Cuban sandwiches.

Cuban cuisine is a delightful fusion of Spanish, African, and Caribbean flavors.


It is recommended to eat in a paladar as these once illegal restaurants, housed in old mansions and family homes offer an interesting insight into Cuban gastranomic delights.


It is not recommended to drink the tap water.


13. Emergency Numbers

In case of an emergency, dial 106 for the police, 104 for the medical assistance, and 105 for fire.


14. Best time to visit Cuba.

The main tourist season is December to March, however April and May can be quieter and less hot. Travelling in November and you may hit the end of the hurricane season.


15. How much duty free can I bring back.

Currently the limit is $800 worth of souvenirs, including a limit of 100 cigars, and 1 liter of alcohol. If you do purchase a high-value item then please keep the receipt as you may need to show it at customs.


If you wish to purchase cigars, it is recommended to buy them from official stores, 'Casa del Habanos' or if visiting a factory from there.


Before you set off on your Cuban journey, make sure to verify the duty free limit information with the relevant authorities or embassies, as travel regulations may change.


Cuba's diverse culture and breathtaking landscapes await, so prepare for an unforgettable adventure!

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